Navigating the Cost
Of Lasting Recovery.
We work with all major South African medical aids to ensure your loved one receives the highest level of care with minimal out-of-pocket expenses.
The Path to
Immediate Intake.
We manage the logistics so you can focus on your family.
Clinical Screening
A 15-minute telephonic assessment with our intake specialist to determine the appropriate level of care and facility match.
Medical Aid Auth
Our team handles the pre-authorization and PMB applications directly with your medical aid to maximize your coverage.
Safe Admission
Final logistics are confirmed. We provide clinical escorting to the facility, ensuring a warm and professional handoff.
Frequently Asked Questions
Which medical aids do you accept?
We work with all major South African providers, including Discovery, Bonitas, Momentum, GEMS, and Medshield. We handle the clinical motivation to ensure your benefits are maximized.
What is a PMB (Prescribed Minimum Benefit)?
In South Africa, addiction and certain mental health conditions are classified as PMBs. This means medical aids are legally required to fund a specific portion of your hospital-based treatment regardless of your plan type.
What if I don't have medical aid?
We offer competitive private-pay rates and can assist in finding high-quality facilities that fit within a specific budget while maintaining clinical excellence.
How long does authorization take?
For urgent cases, we can often secure medical aid authorization within 2 to 4 hours, allowing for same-day admission in many instances.
Need an immediate enquiry?
Navigating the Cost
Of Lasting Recovery.
We work with all major South African medical aids to ensure your loved one receives the highest level of care with minimal out-of-pocket expenses.
General Enquiry
Please submit your details below and we will get back to you shortly.
